Shipping policy
Shipping Policy
Thank you for choosing Elux. We truly appreciate your support and are committed to delivering your order safely and as quickly as possible.
Processing Time
All orders are carefully processed within 1–3 business days.
Please note that orders are not processed or shipped on weekends or public holidays.
Domestic Shipping (Pakistan)
We offer standard shipping across Pakistan. Once your order has been dispatched, delivery typically takes 3–7 business days.
Free shipping on orders above PKR 15,000
For orders below this amount, a small delivery fee may apply
United Kingdom Shipping
• Standard Delivery – £3.99 (5–7 working days)
• Premium Delivery – £4.99 (3–4 working days)
• Next Day Delivery – £6.99 (Next working day)
Free shipping on orders over £30
Orders below this amount may include a small delivery fee
International Shipping
We currently ship to selected international locations. Delivery times vary depending on the destination and typically take 7–14 business days.
Shipping costs for international orders are calculated at checkout based on your location.
Order Tracking
As soon as your order is shipped, you will receive a confirmation email containing your tracking number and a link so you can easily follow your package's journey.
Shipping Partners
To ensure reliable and secure delivery, we work with trusted courier services including Leopard Courier, TCS, PostEx, and DHL.
Delays & Unexpected Issues
While we always aim to deliver your order on time, occasional delays may occur due to weather conditions, customs procedures, or courier-related issues. If your order is taking longer than expected, please don’t hesitate to contact us, we’ll be happy to assist you.
Damaged or Lost Packages
Once an order has been shipped, it is handled by the courier service. While Elux cannot be held responsible for packages lost or damaged during transit, we will always do our best to assist you in resolving the issue with the shipping provider.
Need Help?
If you have any questions or need assistance regarding shipping, please feel free to reach out to us: